Frequently Asked Questions
Admin
Our tours are free, just bring your picture ID
We do accepts walk-ins, but recommend to call ahead
You may call or email to reach one of our team members
In person or through our website portal
Typically 1-3 business days
You are required to pay an application fees, Security Deposit and Administration fee
Refer to your TAA lease contract, and community handbook and read carefully.
We recommend paying your monthly rent and other charges via our portal, but do accept checks or Money Orders
Via our resident portal www.canteraapartments.com
There are fees associated with paying with your credit card or bank account
Yes, Renters Insurance is mandatory
Your monthly rent under the TAA Lease Contract does not include a charge for water and wastewater. Instead, you will be receiving a separate bill from us each month for such utilities.
You can set-up your electricity via our connect utilities on-line with the City of El Paso; 30-days after you move-in, you will receive a water allocation invoice from YES Energy.
Spectrum or AT&T
We do pay a referal bonus, please check with our leasing office on current rates
Guests are allowed
You will have to pay a new deposit
With management approval
85% of your monthly rent and you are responsible to pay rent until the apartment is leased; you may pay an early termination fee, page 1 of your signed lease agreement, section " J".
Amenities
Pool, Fitness Center, Clubroom/Gameroom, Business Center
10AM-10PM Monday through Sunday
yes, including covered parking
Our 3 and 4 bedrooms and some selected units
We love our pets
Deposit, Non-refundable Admin fee and $15 monthly pet rent
Dishwasher, Stove, Refrigerator
6-month minimum
We hold your packages for you
Treadmill, Eliptical, weight machine
There is a $100 fee and $100 deposit for using our Clubroom
Directions
3605 Steck Ave, off Mopac 1
Location
There is a local transit bus nearby
Maintenance
Once the previous resident is moved out, maintenance will make ready the apartment, including a final walk through with our maintenance and office team
24-hour maintenance onsite
You are required to submit all requests via a on-line work order, or you may email us via [email protected]
In order of priority assigned by the supervisor, emergency requests take preference
You are not required to be present,options are listed for access/entry notes within the work order in our resident portal
After hours, you are required to call a local locksmith at your expense
You may decorate the inside of your apartment, any special paint needs to be approved by management prior to painting; there might be a charge upon move out for repainting; you may not remove window coverings, or place tinfoil inside.
Neighborhood
El Paso has a wide variety of neighborhoods, each with its own unique style and amenities. Some of the top areas to consider include:
- Lomaland / Vista de Oro
Home to Cantera Apartments, this east El Paso neighborhood offers a quieter, suburban lifestyle with quick access to I-10 and Loop 375. The area is minutes from shopping centers, schools, and local restaurants, making it a convenient choice for families and professionals who want a balance between comfort and connectivity. - Westside / Mesa Hills
An upscale area near the University of Texas at El Paso, featuring Franklin Mountain views and abundant dining and shopping. Popular with professionals, families, and students. - Las Tierras
A growing community offering contemporary apartments, modern shopping centers, and access to new schools and recreation. - Castner Heights
Known as a safe and affordable residential area with tree-lined streets, parks, and a traditional suburban atmosphere.
East El Paso combines the comfort of suburban living with the convenience of being close to everything the city offers.
- Ideal Location
With direct access to I-10 and Loop 375, you’re less than 20 minutes from downtown El Paso and within easy reach of both Northeast and Westside employers. - Outdoor Adventures
Residents enjoy close proximity to Franklin Mountains State Park, Hueco Tanks State Historic Site, and over 100 miles of hiking and biking trails. East El Paso sunsets and desert landscapes provide year-round natural beauty. - Shopping & Entertainment
The area is home to major destinations like Cielo Vista Mall, The Fountains at Farah, Cinemark East Montana, and El Paso Zoo, as well as local favorites serving authentic Mexican cuisine, Texas barbecue, and Food-Network-featured dining. - Rich Cultural Heritage
El Paso’s unique blend of American and Mexican influences is reflected in historic missions, museums, and vibrant festivals that create an authentic Southwestern lifestyle experience.
Living at Cantera Apartments puts you close to some of El Paso’s most popular attractions and activities:
- Cielo Vista Mall & The Fountains at Farah
- Franklin Mountains State Park & Ascarate Park
- El Paso Zoo & Memorial Park
- Plaza Theatre & El Paso Museum of Art
- Scenic Drive Overlook & El Paso Streetcar
- Day Trips – Carlsbad Caverns and Hueco Tanks
Cantera Apartments offers excellent access to some of the region’s largest employers. With I-10 and Loop 375 nearby, residents enjoy quick commutes to:
- Fort Bliss (U.S. Army Installation)
- University of Texas at El Paso (UTEP)
- Texas Tech University Health Sciences Center
- El Paso Independent School District
- William Beaumont Army Medical Center
- Charles Schwab & Helen of Troy
- El Paso Electric
- Prudential Financial
- El Paso Community College Valle Verde Campus
At Cantera Apartments, our community amenities make daily life more enjoyable:
- Dual Swimming Pools
Two sparkling pools designed for both relaxation and active fun. - Fitness Center
A fully equipped, on-site gym to keep up with your workout routine. - Outdoor Recreation Areas
Three picnic areas with BBQ grills, plus a playground where families and neighbors can gather. - In-Home Features
Plank flooring, air conditioning, washer/dryer connections in select units, and three laundry facilities throughout the community for added convenience.
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